This Privacy Policy describes how FABLE HOME GOODS INC. (“we”, “us”, or “our”), trading as dineandperch, collects, uses, discloses, and retains personal information when you visit or make a purchase from www.dineandperch.com.

1. Data Controller Identity

For the purpose of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA):

  • Data Controller: FABLE HOME GOODS INC.
  • Brand: dineandperch
  • Corporate Address: 2871 Granville St, Vancouver, BC V6H 3J4, Canada
  • Contact Email: auditor@dineandperch.com
  • Telephone Contact: +1 6042094116

2. Personal Information Collected

We collect information necessary to fulfill customer purchase orders and facilitate communication. This includes:

  • Identity & Contact Details: Full name, billing address, delivery address, email address, and telephone number.
  • Transaction Records: Details regarding retail orders for tabletop accessories, placemats, coasters, napkin rings, and table trivets.
  • Technical & Browsing Information: IP address, browser type, device details, and standard internet usage logs collected during website visits.

3. Purpose & Legal Basis for Processing

We process personal data under the following legal bases:

  1. Performance of Contract: Processing is necessary to process, fulfill, and deliver orders placed on www.dineandperch.com, and to manage customer service inquiries.
  2. Legal Compliance: Processing is required to fulfill statutory tax, accounting, and legal obligations under Canadian law and applicable international jurisdictions.
  3. Legitimate Interests: Processing is required to protect our commercial operations, evaluate website usage, and maintain business security.

4. Payment Processing

All payment transactions conducted via www.dineandperch.com are processed directly by our third-party payment infrastructure provider, Stripe.

When an order is placed, cardholder data and payment credentials are transmitted directly to Stripe for processing. FABLE HOME GOODS INC. does not store, view, or retain full credit card numbers or sensitive payment account details on our internal servers. The handling of financial transactions by Stripe is subject to Stripe’s Privacy Policy and regulatory compliance standards.

5. Data Disclosure & Sharing

We do not sell, rent, or trade customer personal data to third parties. Personal information is disclosed strictly to operational service providers essential to conducting our business, including:

  • Payment processing providers (Stripe)
  • Logistics and delivery partners for order dispatch
  • Corporate cloud infrastructure and hosting service providers
  • Regulatory, tax, or legal authorities when required by mandatory legal process

6. International Data Transfers

As FABLE HOME GOODS INC. is situated in Canada, personal information collected from customers located within the European Region (including the European Economic Area and the United Kingdom) is transferred to and stored in Canada. Canada is recognised under European Union data protection law as providing an adequate level of data protection.

7. Data Retention Period

Personal information is retained only for as long as necessary to fulfill the operational purposes for which it was collected, or to adhere to statutory accounting, tax, and legal requirements.

  • Order & Transaction Data: Retained for up to 7 years following the completion of a transaction, in accordance with Canadian tax and corporate record-keeping legislation.
  • Customer Support Inquiries: Retained for up to 2 years from the date of resolution to handle follow-up communication.
  • Technical Logs: Retained for up to 12 months for operational evaluation and system security purposes.

Upon the expiry of the applicable retention period, personal information is permanently deleted or rendered anonymous.

8. Consumer Privacy Rights

Depending on your jurisdiction, you possess specific rights regarding your personal data:

  • Access & Rectification: The right to request access to or correction of personal data held by us.
  • Erasure (“Right to be Forgotten”): The right to request deletion of personal information, subject to overriding statutory record-keeping obligations.
  • Restriction & Objection: The right to request restriction of processing or object to processing based on legitimate interests.
  • Data Portability: The right to receive a copy of personal data in a structured format.

To exercise any of these rights, please submit a written request to auditor@dineandperch.com.

9. Data Protection Standards

FABLE HOME GOODS INC. implements structured administrative, physical, and technical measures intended to protect personal information against unauthorized access, loss, or alteration. While we employ appropriate controls, no electronic transmission over the internet or storage system can be guaranteed as completely free from risk.

10. Contact Information & Regulatory Inquiries

For questions regarding this Privacy Policy or our data management practices, please contact:

FABLE HOME GOODS INC.

2871 Granville St, Vancouver, BC V6H 3J4, Canada

Email: auditor@dineandperch.com

Telephone: +1 6042094116

Privacy Policy